After you submit, the application page shows a timeline:
- Application submitted
- Controlling party confirms (only if someone else is the controlling party)
- Verify your organization: you finish verification on our verification partner's secure page.
- Checking your details: this usually takes a few minutes. If something needs a closer look, you'll see We're reviewing your application, and we'll email you with what happens next.
- Opening your account: our deposit program partner completes a compliance review. This usually takes 2 to 3 hours and can take up to 48 hours.
We email you when the account is open, and the page then shows Your account is open. If we need something else, such as a different address, we'll email you.
If an application isn't approved, the page shows Application not approved. You can then contact Devote support or choose Start a new application. If one of your answers comes back for you to fix, the page tells you what to change, and you submit again.
Still have a question? Email support@usedevote.com, or browse the Help Center.
